Friday, January 06, 2006

My Resolution

Well, it finally happened. After toying with the idea because of health and financial reasons, I am now actually going to do it. I have sworn off fast food.

It has to be the easiest job in the world: you just look at a computer screen, go down the list, and put the stuff in a bag. That's it, but somehow, my servers manage to get it wrong with surprising frequency. And I'm sick of it. Living in the country, I sometimes have to drive twenty miles or more (round trip) just to get home and find out they forgot something.

Yes, I could check my order before I leave, but should I have to? When you get on a bus, do you watch to make sure it's going the right way? When you buy a DVD, do you check to make sure the correct disc is in the case? Why is ordering food different? Combo #2 and a chocolate shake. How hard is that?

Look, I understand human error, but this happens far too often to be honest mistakes or even simple incompetence. It's teenagers who don't care about the quality of their work because hey, they're getting a paycheck they can use for gas and party money. There's nothing wrong with that, unless it means the customer gets a burger with no bun or a sandwich with only a spicy chicken breast and ketchup. Then it's laziness. It's collecting pay for something you didn't do particularly well if at all. And it ruins the meal of someone who may have driven almost half an hour to get supper tonight.

So from now on I eat at places I can watch my foor being made (like Subway) or where I can expect professional service (like a restaurant). Mistakes will still be made, I am sure. But what do you want to bet they will be the exception rather than the rule? If I'm wrong, I'll treat you to Taco Bell.